Privacy Notice
CRV Franchisee Portal (Franchisee Success Portal) of StarLegends Adventures Inc. · Last updated: September 30, 2026
StarLegends Adventures Inc. ("StarLegends", "we") respects your privacy and processes your personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and issuances of the National Privacy Commission (NPC). This notice explains what we collect in this portal, why, and your rights.
1. Information we collect
- Account details: your full name, email address, password (stored only as a secure one-way hash, which no one, including our team, can read), membership package, location, start date, and whether you are a new or existing franchisee.
- Your business activity in the portal: onboarding and First 10 Days progress, goals, trainings completed, and the leads, referrals, sales and bookings you record in your trackers (including the names and contact details of your prospects and clients that you choose to enter).
- Uploads: proofs of completion, payment proofs for renewals, profile and chat photos.
- Messenger: messages and photos you send to other members and to our team.
- Platform logins that our Admin team saves for you (Affiliate Dashboard, STBP, Booking Portal). Passwords are encrypted, and only you and our Admin team can see them.
- Technical information: login times, the last time you used the portal, IP address at login (for security), and a notification ID if you turn on push notifications.
2. Why we use it
- To create and secure your account, verify your membership and payments, and give you access to the materials for your package.
- To support your onboarding and business growth: progress tracking, reminders, follow-up alerts, coaching, recognition, and rankings.
- To let you communicate with fellow franchisees and our team through Messenger.
- To process renewals and keep accurate company records.
- To protect the portal against misuse, fraud and unauthorized access.
We process your information based on your consent, the franchise/membership relationship between you and StarLegends, and our legitimate interest in running a secure platform. We do not sell your personal information, and we do not use it for unrelated advertising.
3. Who can see it
- Our authorized Admin, Finance and CRV (Commercial Revenue) team, only as needed for their work.
- Other franchisees see only limited information: your name and photo in Messenger groups you're part of, your first name in recognition messages, and a shortened name (e.g. "Maria S.") with your package and sales ranking on the leaderboards.
- Service providers that help run the portal, bound to protect your data: our web hosting provider, and OneSignal (push notifications, which may process data outside the Philippines). We also match your email with StarLegends' own Power of 100 / SLA Leaders Academy and STBP systems to show your sales in the rankings.
- Government authorities, only when required by law.
4. Your prospects' and clients' information
When you record other people's details in your trackers, you are responsible for having their permission to keep and use their contact information for following up with them, and for using it only for legitimate StarLegends business.
5. How we protect it
- Encrypted connection (HTTPS); passwords stored only as secure hashes; saved platform passwords encrypted.
- Accounts need Admin approval; access depends on your role and package.
- Automatic protection against repeated wrong passwords, and secure login sessions.
- Uploaded files are stored under random names, and the upload folders cannot run programs.
6. How long we keep it
We keep your information while your account is active and for as long as needed for the purposes above, for legal, tax and accounting requirements, or to settle disputes. After that, it is deleted or anonymized.
7. Your rights
Under the Data Privacy Act, you have the right to be informed, access your data, object to its processing, have it corrected, have it erased or blocked, data portability, and damages, and to file a complaint with the National Privacy Commission (privacy.gov.ph). You can also withdraw your consent anytime (this may limit what you can use in the portal).
Contact us / Data Protection Officer
StarLegends Adventures Inc.
Email:
info@starlegends.com.ph
Mobile: 0905 803 6511
To access, correct or delete your data, or for any privacy concern, email us with the subject "Data Privacy Request".
8. Changes to this notice
We may update this notice. If the changes are significant, we'll ask you to review and agree to it again when you next open the portal.